Partners
Grievance Redressal Officer, Principal Nodal Office
Pushpinder Kaur .
Contact Number: 9983107444
Email: Grievance@Bhanix.in
For more information on the GRO details, please visit the following site homefirstindia.com
GRO Details
Fiza Tarannum – Grievance Redressal Officer
Address: 7A BDR Building, 2nd floor Ring road, Lajpat Nagar 4, Delhi 110024
Email: grievances@lendbox.in
GRO Details
Ajit Menon, Chief Operating Officer.
Contact Number: 044- 40074801
Address: Prestige Zackria Metropolitan No.200/1-8, 2nd Floor, Block 1, Anna Salai, Chennai-600002
Email: grievanceredressal@vivriticapital.com
GRO Details
Grievance Redressal Officer :
Name : Mr. Madhan Mohan K
Toll free number : 1800 4198 766
Email ID : gro@northernarc.com
Nodal Officer :
Name : Ms. Deepa Nair
Toll free number : 1800 258 7010
Email ID : nodal.officer@northernarc.com
Address: IndiQube Golf View Homes,
6th Floor, Tower B, 3rd Cross Road,
S R Layout, Murgesh Pallya, Bengaluru-560017
GRO Details
Name: Prachi Jain – Grievance Redressal Officer
Address: : 301 3rd Floor, Commerce Centre, plot no. B-27, Off New Link Road, Near Morya House, Andheri West, Mumbai, Maharashtra, India – 400053 Telephone Number: 022-62231667
Email: compliance@apollofinvest.com
Call at 18001022192
Email– care@incred.com
You may write a letter at the address- Unit No. 1203, 12th floor, B Wing, The Capital, Plot No. C- 70, G Block, Bandra – Kurla Complex Mumbai-400051 Maharashtra
Website– www.incred.com
Customers are requested to first raise their concerns through any of the channels mentioned above. And if the same is not resolved within 5 days or if the customer is not satisfied with the solution provided by the customer care service, then the customer may follow below escalations for resolving their grievances,
Name: Ms. Rosy Dsouza
Contact: 022-42117799
Email Id: care@incred.com
In case the complaint is not resolved within a period of five days or if the customer is not satisfied with the solution provided by Mr. Kiran Gawand then the customer may approach the Grievance Redressal Officer. The name and contact details of the Grievance Redressal Officer is as follows:
Grievance Redressal Officer
Name: Mr. Vaidyanathan Ramamoorthy
E-mail ID: incred.grievance@incred.com
Telephone no: 022-42117799
Address: Incred Financial Services Limited, 1203, 12th Floor, B Wing, The Capital, Bandra Kurla Complex, Mumbai – 400 051
https://www.incred.com/grievance.html
Details of InCred Personal loans can be found at https://personal-loans.incred.com/personal-loan
Tel. 9983107444
Email ID: Grievance@Bhanix.in
Tel. 9983107444
Email Id:- bhanix@bhanix.in
| Product | Min. Monthly Salary Eligibility | Min – Max Loan Amount | Loan Eligibility Max. | Rate of Interest | 1st Time Processing Fee | Processing Fee for Repeat Loans |
|---|---|---|---|---|---|---|
| CASHe 270 (9 months) |
Rs. 40,000 | Rs. 45,000 Rs. 2,50,000 |
170% of monthly income | 2.79% – 3% / month on loan amount | 5.5% of Loan amount | 5% of Loan amount |
| CASHe 360 (1 year) |
Rs 40,000 | Rs. 50,000 Rs. 3,00,000 |
210% of monthly income | 2.79% – 3% / month on loan amount | 5.5% of Loan amount | 5% of Loan amount |
| CASHe 540 (18 months) |
Rs. 50,000 | Rs. 75,000 Rs. 3,00,000 |
300% of monthly income | 2.79% – 3% / month on loan amount | 5.5% of Loan amount | 5% of Loan amount |
| Product | Min. Monthly Salary Eligibility |
Loan Amt. Min – Max |
Loan Eligibility Max. |
Rate of Interest | Processing Fee for Repeat Loans |
|---|---|---|---|---|---|
| CASHeShop 3 EMI (3 months) |
NA | Rs. 1,000 Rs. 2,00,000 |
Rs. 20,000 | Customer Interest Bearing : 1.99% p.m. | 1.5% of loan amount |
| CASHeShop 6 EMI (6 months) |
NA | Rs. 6,000 Rs. 2,00,000 |
Rs. 20,000 | Customer Interest Bearing : 2.11% p.m. | 1.5% of loan amount |
| CASHeShop 9 EMI (9 months) |
NA | Rs. 9,000 Rs. 2,00,000 |
Rs. 20,000 | Customer Interest Bearing : 2.14% p.m. | 1.5% of loan amount |
| CASHeShop 12 EMI (12 months) |
NA | Rs. 12,000 Rs. 2,00,000 |
Rs. 20,000 | Customer Interest Bearing : 2.15% p.m. | 1.5% of loan amount |
| Min. – Max. Loan amount | Tenure | Max. Loan Eligibility | Rate of Interest | Processing Fee |
|---|---|---|---|---|
| Rs. 100 – Rs. 2,00,000 | 30 days | Rs. 20,000 | 0% for 30 days 3.71% p.m. (on conversion to PL) |
Zero to 6.5% of loan amount |
| Products | Min. Monthly Salary Eligibility | Loan Amt. Min – Max | Loan Eligibility Max. |
Rate of Interest | 1st Time Processing Fee | Processing Fee for Repeat Loans |
|---|---|---|---|---|---|---|
| GPay 270 (9 months) |
Rs 40,000 | Rs. 45,000 Rs. 250,000 |
170% of monthly income | 2.79% – 3% / month on loan amount | 5.5% of the loan | 5% of Loan |
| GPay 360 (1 year) |
Rs. 40,000 | Rs. 50,000 Rs. 3,00,000 |
210% of monthly income | 2.79% – 3% / month on loan amount | 5.5% of the loan | 5% of Loan |
| Gpay 540 (18 months) |
Rs. 50,000 | Rs. 75,000 Rs. 3,00,000 |
300% of monthly income | 2.79% – 3% / month on loan amount | 5.5% of the loan | 5% of Loan |
| Product | Min. Monthly Salary Eligibility | Loan Amt. Min – Max | Loan Eligibility Max. | Rate of Interest | Processing Fee for repeat loans |
|---|---|---|---|---|---|
| CASHe Green 11 EMI (10 months) |
Rs. 25,000 | Rs. 25,000 Rs. 2,00,000 |
400% of monthly salary |
Customer Interest Bearing : 2.16% p.m. | 3.5% of loan amount |
| CASHe Green 15 EMI (12 months) |
Rs. 25,000 | Rs. 25,000 Rs. 2,00,000 |
400% of monthly salary |
Customer Interest Bearing : 2.14% p.m. | 3.5% of loan amount |
| CASHe Green 18 EMI (15 months) |
Rs. 25,000 | Rs. 25,000 Rs. 2,00,000 |
400% of monthly salary |
Customer Interest Bearing : 2.32% p.m. | 3.5% of loan amount |
| CASHe Green 20 EMI (16 months) |
Rs. 25,000 | Rs. 25,000 Rs. 2,00,000 |
400% of monthly salary |
Customer Interest Bearing : 2.29% p.m. | 3.5% of loan amount |
| CASHe Green 24 EMI (18 months) |
Rs. 25,000 | Rs. 25,000 Rs. 2,00,000 |
400% of monthly salary |
Customer Interest Bearing : 2.39% p.m. | 3.5% of loan amount |
| CASHe Green 36 EMI (30 months) |
Rs. 25,000 | Rs. 25,000 Rs. 2,00,000 |
400% of monthly salary |
Customer Interest Bearing : 2.45% p.m. | 3.5% of loan amount |
| CASHe Green 36 EMI (33 months) |
Rs. 25,000 | Rs. 25,000 Rs. 2,00,000 |
400% of monthly salary |
Customer Interest Bearing : 2.48% p.m. | 3.5% of loan amount |
Penal Charges: If the Borrower fails to pay any amount due and payable pursuant to this sanction letter or the loan agreement on the relevant due date or within five days of grace period from the due date or in the event of the occurrence of any other event of default
(as specified in the loan agreement to be executed with respect to the Loan read with this sanction letter), penal charges in the terms of the applicable policy of the Lender shall be payable by the Borrower at the rate of 0.1% per day or 36.5% (36.5 percent) per annum excluding
GST on the unpaid amount (which includes principal, interest and other charges but excludes Penal Charges), calculated for each day from the due date of payment of the unpaid amounts including the grace period, or the date of occurrence of the event of default, as the case may be,
until the date of actual payment of all outstanding amounts or rectification of the event of default, if so permitted.
Foreclosure Charges: For Floating rate loans – Nil, For Fixed rate loans – Up to 5% (Excluding GST)
Cheque/NACH Bouncing Charges: Up to Rs. 500/- (Rupees Five Hundred only) to be charged to the borrower/s in each instance that any cheque is dishonored (under any of the payment modes) and consequently represented OR in each instance that a cheque/ pay order/ demand draft is presented when any instalment/s is/are not received by the BFIL by /upon the issue of debit instructions under the ECS method or direct debit method or any other payment method (other than the PDC method) as
selected by the borrower/s for any reasons whatsoever.
© CASHe 2025
